Platform Terms & Policies
Your platform's legal documents are contracts with every user. We draft terms that limit your liability, comply with three jurisdictions, and hold up when disputes arise.
Do You Actually Need This?
Platform legal documents are not a formality — these four situations mean your business is exposed right now.
You are launching a platform, app, or marketplace.
Going live without terms of service means you have no contractual right to moderate content, suspend users, limit your liability, or protect your IP. Every day your platform operates without terms is a day you are exposed to unlimited liability.
Your current terms were copied from another company's website.
Copy-paste terms often contain provisions that do not apply to your business model, miss jurisdiction-specific requirements (CCPA, Quebec Law 25, PIPEDA), and may include void or unenforceable clauses. In a dispute, generic terms rarely hold up.
You operate in Canada and serve Quebec users.
Quebec's consumer protection law (Consumer Protection Act) and Language Charter (Bill 101) impose specific requirements on contracts with Quebec consumers — including French language requirements and mandatory disclosures that must appear before contract formation.
You have had a user dispute, account ban challenge, or refund demand.
Terms of service are your first line of defense in any user dispute. Without clear dispute resolution provisions, limitation of liability clauses, and arbitration agreements, every user complaint is a potential lawsuit with no contractual guardrails.
What You Get
- Policy Document
Terms of Service
A platform-specific terms of service agreement covering permitted use, content rules, account termination, IP ownership, disclaimers, limitation of liability, and dispute resolution — compliant with California, Ontario, and Quebec requirements.
- Policy Document
Privacy Policy & Cookie Notice
A jurisdiction-specific privacy policy and cookie consent notice for your platform — written to satisfy CCPA, PIPEDA, and Quebec Law 25 simultaneously, with the required French version for Quebec-facing businesses.
- Policy Suite
Full Platform Policy Suite
A complete set of platform legal documents — terms of service, privacy policy, cookie notice, acceptable use policy, and community guidelines — drafted as an integrated suite with consistent provisions and cross-references.
Flat Fee. No Surprises.
Single Policy
From $1,800per document- Custom terms of service OR privacy policy
- Jurisdiction-specific provisions (CA + Canada)
- One revision round
- HTML-ready delivery
- Recommended
Full Suite
From $3,500complete policy set- Terms of service + privacy policy
- Cookie notice + acceptable use policy
- French version (Quebec compliance)
- Integrated cross-references
Policy Review
From $1,200per document- Review of existing terms
- Jurisdiction compliance check
- Redline with comments
- Risk summary memo
Your Questions Answered
Yes, if you have users. Terms of service are the contract between your platform and your users — without them you have no legal right to moderate content, suspend accounts, or limit liability. App store guidelines also require terms for apps that collect user data or allow user-generated content.
Yes, if you contract with Quebec consumers. Quebec's Charter of the French Language (Bill 101) requires that contracts of adhesion — standard-form contracts offered to consumers without negotiation — be available in French. A platform that only offers English terms to Quebec users risks unenforceability and regulatory sanction.
A limitation of liability clause caps the amount you can be sued for — typically the amount the user paid in the last 12 months. It also disclaims certain categories of damages (consequential, indirect, punitive). Without a limitation of liability clause, a user dispute can expose you to claims for any economic loss they attribute to your platform.
An acceptable use policy (AUP) defines what users are and are not permitted to do on your platform — prohibited content, prohibited uses, and consequences for violations. An AUP is the contractual foundation for content moderation and account suspension decisions, and helps establish that banned users had notice of the rules.
Review terms whenever you: (1) add a significant new feature, (2) change your data practices, (3) enter a new jurisdiction, or (4) in response to new regulation (e.g., a new privacy law). Each material update should notify users and, for significant changes, require re-acceptance.
